MuseCube Help

Before emailing us with your question, please review the questions and answers found on this page.

If your question is not answered in the list below, please contact our MuseCube Support team

In the event that you find a mistake or technical error on the MuseCube website, please contact webmaster@musecube.com.

General Questions

• Model Safety Tips - We recommend that all new members read this article!
• Can I add a link to MuseCube?
• How do I change my Username?
• How to report abuse of our systems, site, etc.
• How do I cancel my account?

Rankings and Search

• Explanation of the MuseRate System
• Explanation of the Activity Meters
• How are portfolios ranked in the search results?

Marketplace and eCommerce

• Getting Started
• How do I setup a Paypal Account?
• What are sales items?
• How are orders fulfilled?
• How do I setup shipping charges?
• When will my images appear in the Marketplace?

Images / Portfolio Management

• How do I upload Images?
• What are the recommended image specifications?
• How do I change my homepage image?
• Can I email you photos to add to my portfolio?

Messaging Related Questions

• How do I delete my sent messages?
• Why I am missing messages?
• I recieved a notification about a message, and it is not in my inbox.

Upgrading and Billing

• What payment methods do you accept?
• Can I pay by check?
• Do you accept Paypal?
• I already own a domain, and would like to host it with MuseCube
• When am I billed?

Email Accounts

• What is my Email address?
• Configuring your Email account with Apple Mail
• Configuring your Email account with Outlook Express